On our web site, you can search for and reserve inventory. If you want to reserve an item, the selected pick-up location is where you can pick up the items that same day. You also have the option to extend your searches to include all three locations. Reserved items from other stores will take a few days to arrive at your chosen pick-up location. You pay the same prices as if you were shopping in the store yourself. There is no charge for this added service.
Your pick-up store is the Sound Exchange location where you will pick up the items you reserve on this site.
You may now also choose to have items shipped directly to your home. Please note that not all items are available to be shipped.
When reserving from this website, it is important you realize you are still shopping in a retail store (with the help of our staff). This means sometimes we will not be able to find an item that you reserve. Just like when you are in the store shopping yourself, an item may be misplaced or in the hands of other customers. You should expect that we’ll find everything most every time.
Ship to Me
Sound Exchange is now offering shipping service directly to your home. We charge a flat $7 shipping fee, with free shipping for orders over $60. Shipping is by USPS Media Mail, and we will provide you with a tracking number.
Not all items are available for Ship to Me service. For example, vintage stereo equipment is available only for in-store purchase.
Please read our Guarantee and Return Policy for items shipped from Sound Exchange here.
At Sound Exchange, we do our best to locate all items you order. That said, we are a bricks-and-mortar business with customers coming through our stores seven days a week, and occasionally we will not be able to locate an item that you reserve. Just like when you are in a store shopping yourself, an item may be misplaced or already in the hands of another customer. If you have already paid for the order using Ship to Me, we will refund the price of any item we can not locate.
THE PINELLAS STORE IS TEMPORARILY CLOSED. You may still reserve items located at the Pinellas store. Choose from curbside delivery at the Tampa store, or we will ship to you. Read more here.